CHARGES
Sales within India
Price includes shipping and handling charges for products which are available for instant purchase on our website. This is only valid for delivery within India.
There are products on our website which are not available for instant purchase. We can provide you a quotation for such products which are to be shipped within India.
International Sales/Export.
For deliveries outside India packing, handling, delivery, duties & insurance are extra.
DELIVERY
- Items will be sent to the address provided by you on the website for deliveries within India only. Make sure that you recheck the address before you confirm the order so as to avoid incorrect delivery.
- We prefer to deliver to office or residence addresses.
- We do not encourage delivery to P.O. boxes or any other destination where the recipient is not identifiable because of the risk involved due to the value of the goods.
- Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of Alpha Luxe. These interruptions include but are not limited to transportation system, customs clearance issues, shipping carrier or cardholder’s credit card bank delays.
- A single service provider may not have a strong network in all countries hence in order to optimize shipping lead times we work with several different service providers.
- We work with multiple service providers for shipping our products. In case of a very remote location or your pin code is unserviceable by all our service providers we cancel the order and refund you the money.
- The delivery time for an order depends on the order itself. We encourage you to contact us to know the exact delivery time before making a purchase. We will update you with the tracking details within 48 hours of the items being dispatched. Deliveries will take place between 9.00 am and 6.00 pm unless otherwise specified.
- Priority deliveries are possible at an extra charge. Kindly contact us for priority delivery before making the purchase.
